90% of AI products today are “endless carts.”

We simply add AI to old flows:

— We add AI to CRM, which still looks like Excel

— We create interfaces that require prompt engineering just to perform one simple action

— We embed “assistants” that can't do anything without clear instructions

This is not the future. It's the convenient past with new stickers.

In his article, Pete Koomen writes: AI is not just a tool. It's an opportunity to rethink the very logic of the product.

And here's the important thing:

— An AI-first product is not when-you-click → it-responds.

— It is when-you-think → it-does.

True AI products must:

— A product with AI should not look like an old process with a voice assistant

— It should take away complexity, not just wrap it up

— And work at the level of intent, not buttons

As an example:

— A normal navigation app asks where to go and plots a route.

— A smart product knows that you have a meeting today and has already suggested the best departure option, taking into account traffic, rain, and your dislike of minibuses.

AI is not about “press → get.” It's about “I thought → it's ready.”

We already have everything we need for this:

— Contextual memory

— Action and even interface generation

— Automatic agents that go to the API for you

So why are we still drawing forms?

Perhaps the point is not to “add AI to the product” — but to abandon the product itself if AI can do it.